FOR DIGITAL AGENCIES

Your client relationship.
A clear engineering partnership.

Add eCommerce engineering capacity behind your agency’s brand. Define the scope, communication and delivery responsibilities before the work begins.

Magento · WooCommerce · Shopify · Headless commerce · Integrations

TWO WAYS TO START

Choose the support your agency needs

Additional engineering capacity

For an existing team or an ongoing backlog that needs platform-specific development support. Share the skills, expected allocation, start date and working hours you need.

Request a developer

A scoped client project

For a defined build, integration, migration assessment or store improvement. Share the brief, dependencies, review process, target milestones and budget context.

Request a project estimate

THE WORKING ARRANGEMENT

Clarity on both sides of the partnership

Confidentiality before access

Agree confidentiality or NDA terms before sharing client information, repositories or credentials. Define who may access each system and what can be disclosed publicly. Portfolio use and client attribution need explicit permission.

Clear subcontracting responsibilities

Set out the relationship between your agency, your client and the delivery team. Agree who approves scope, owns client communication and authorizes releases. Document code ownership, third-party licenses, payment milestones and handoff obligations.

Communication that fits your agency

Choose a point of contact, task board and update cadence. Agree whether communication stays behind your agency’s brand or includes approved client meetings. Written decisions and escalation contacts keep responsibilities visible.

Delivery inside your workflow

Define repository access, branching, code review and staging conventions. Your agency can review work against agreed acceptance criteria before a client presentation or release. Changes to scope are assessed before implementation.

Capacity agreed for the work

Share the platform, expected workload, start date and time-zone overlap you need. Availability and allocation are confirmed after reviewing the brief. A deadline or enquiry does not reserve a developer automatically.

A documented handoff

Agree what your team needs to maintain the work: implementation notes, configuration context, known limitations and relevant test results. Define any post-release support separately, including coverage and escalation expectations.

FROM BRIEF TO HANDOFF

A practical delivery process

  1. 01

    Share the brief

    Tell us your client’s platform, project stage, required skills and your agency’s responsibilities. Start with a redacted summary if confidentiality terms are still being discussed.

  2. 02

    Review scope and availability

    Discuss technical dependencies, access, delivery risks, required overlap and available capacity. Identify discovery work needed before an estimate can be reliable.

  3. 03

    Agree the engagement

    Confirm deliverables, milestones or allocation, confidentiality, ownership, review checkpoints and commercial terms. Choose who communicates with your client.

  4. 04

    Build, review and hand over

    Deliver through the agreed workflow, review against acceptance criteria and document the release or handoff. Assess follow-on work and support as a separate decision.

Review the engineering scope and project evidence

White-label eCommerce development covers the technical service. Our project portfolio and case studies show available implementation context. This partnership page explains how an agency engagement is organized.

Agency partnership questions

Can you work under our agency’s brand?

Yes, the engagement can be structured for white-label delivery. Agree client communication, confidentiality, attribution and approvals before work starts.

Can we request a developer rather than a whole project?

Use the developer request to describe the skills, workload and overlap you need. Availability, allocation and the working arrangement are confirmed after reviewing those requirements.

How do we get a project estimate?

Share the platform, deliverables, integrations, current codebase and launch constraints. The initial discussion identifies assumptions and any technical discovery needed before a proposal.

Do you guarantee immediate capacity or 24/7 availability?

No automatic capacity or round-the-clock coverage is assumed. Start dates, overlap, response expectations and support commitments are agreed for the specific engagement.

Which work is a good fit?

Magento, WooCommerce and Shopify development, headless storefronts, API integrations and improvements to existing stores. Review the white-label service page for engineering scope and related capabilities.

LET’S REVIEW YOUR REQUIREMENTS

Bring us your brief or your capacity gap

Share your agency, platform, time zone, target start date and the work you need delivered. The next step is a scope and availability discussion.